Graphical icon of a thinking brain

Hiring Your First Internal Evaluator: Knowing Who You Need

This is our third and final post in a series sharing tips from The IllumiLab team and members of our community of practice for nonprofits that are preparing to hire their first internal evaluator. In our last post, we shared some tips and questions to consider as you decide what type of support your evaluator[…]

A Five-Step Process for Improvement (DMAIC)

Nonprofit professionals are do-ers. We are fixers. Heck, we build planes while we fly them, right? Believe it or not, these penchants for action and for fixing can actually interfere with sound problem solving, data-informed decision-making, and continuous improvement. In our rush to make changes and improvements, we skip important steps that shortchange our understanding[…]