Evaluation, performance management, project management, and quality improvement (everything I do) all have at least one thing in common. They start with the end in mind, articulating goals. Before anything else, they ask what the end game is. For example: Evaluation – What do you want to learn from this evaluation? How do you want[…]
Happy New Year! This is the time of year when many of us make resolutions or set goals. Lose weight. Learn a new skill. Build our networks. Save a certain amount of money. I am wired for quality improvement, so I still do this every year. Though, I could benefit from following some of my[…]
Tools are Just Tools In our first years, The IllumiLab’s work was focused almost exclusively on building tools nonprofits could use to measure their performance (logic models, measures, data collection tools, performance management plans, etc.). This was the pain point organizations experienced, and this was the service they requested. But we soon realized that without[…]
If I had a nickel for every time I heard a nonprofit professional say they were building the plane while flying it, I could buy my own fully-built jet! In the context of program design, what does this even mean? Is “building the plane while flying it” just code for “making it up as we[…]
Our process begins by guiding your team in identifying meaningful outcomes. Using Theory of Change and Logic Models, we articulate your intentions and test your alignment so you are aiming for feasible results for which you can be accountable. Next, we support you in developing the tools you need to collect and use your data[…]
Plans are only useful when they are created with a clear and compelling purpose – to answer a specific question, to guide a specific effort – and when they are designed to be used rather than to simply comply with a requirement or norm. Otherwise, they sit on shelves gathering dust. As with everything else we[…]
We’re continuing our series on performance management by handing the mic back to Megan Ondr-Cooper of CASA of St. Louis. This week, Megan will share the questions she and her teammates asked along their journey toward a meaningful performance management system. As Sarah shared in her post last week, performance management is a system and[…]
Last week, guest contributor Megan Ondr-Cooper kicked off this four-part series on performance management by defining what it means to her organization: “the use of data about program operations and participant outcomes to learn, make decisions, and improve.” I (Sarah) am jumping in this week to share what The IllumiLab sees as the unique value[…]
Two years ago in January, I wrote a blog called 6 Tips for Setting Meaningful Goals in which I admitted often falling short of following my own advice. All our work at The IllumiLab – whether it’s evaluation, performance management, planning, data management, quality improvement, or process management – is about helping organizations articulate and[…]
This is my second post in a series about Evaluability Assessment (EA). Last time, I introduced EA and its key components. Much of what we do at The IllumiLab is driven by the same motives and the same processes as Evaluability Assessment, including the articulation and assessment of the program theory. Every program has a[…]